Privacy Policy

The data we collect, how it’s used, and who we share it with. We care about your privacy and want to help you understand how we collect, use, and share your personal information through your use of our site: https://www.openmindeddrumming.com

By providing us with your data, you warrant to us that you are over 13 years of age.

Open Minded Creative Solutions Limited trading as Open Minded Drumming is the Data Controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).

Please read this privacy policy carefully to understand how we handle your information. If you do not agree to this privacy policy, please do not use the OMD services.

Contact Details

Full name of legal entity: Open Minded Creative Solutions Limited
Email address:  info@openmindeddrumming.com
Postal address: 85 Great Portland Street, First Floor W1W 7LT London, United Kingdom

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at: info@openmindeddrumming.com

What data do we collect about you and why?

Personal data means any information capable of identifying an individual. It does not include anonymised data. We may process the following categories of personal data about you:

• Communication Data that includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.

• Customer Data that includes data relating to purchases of goods and/or services, subscription sign-ups, and free trials such as your name, title, billing address, email address, phone number, contact details, purchase details and payment information. This may also include data related to recurring subscription payments and trial usage. We process this data to supply the goods and/or services you have purchased or signed up for, including free trials, and to manage your subscription, including billing and payment processing. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.
If you sign up for a free trial, we process your data to provide access during the trial period and to manage the transition to a paid subscription if you do not cancel before the trial ends.
We do not store full card details. Payment processing is handled by secure third-party payment providers.

• User Data that includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain backups of our website and/or databases and to enable publication and administration of our website, other online services and business. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business.

• Technical Data that includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and to grow our business and to decide our marketing strategy.

• Marketing Data that includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to enable you to partake in our promotions such as competitions, prize draws and free giveaways, to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising. Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products/services, to develop them, to grow our business and to inform our marketing decisions.

We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website content and advertisements to you (including Facebook adverts or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you. Our lawful ground for this processing is legitimate interests which is to grow our business. We may also use such data to send other marketing communications to you. Our lawful ground for this processing is either consent or legitimate interests (namely to grow our business).

• Sensitive Data We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data.

We do not collect any information about criminal convictions and offences.

Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.

We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if necessary. For more information on this please email us at info@openmindeddrumming.com. In case we need to use your details for an unrelated new purpose we will let you know and explain the legal grounds for processing.

We may process your personal data without your knowledge or consent where required or permitted by law, including to comply with legal obligations or to protect our legal rights.

We do not carry out automated decision making or any type of automated profiling.

How we collect your personal data?

We may collect data about you when you provide it directly to us, for example by filling in forms on our website or by sending us emails.
We may also automatically collect certain data when you use our website through the use of cookies and similar technologies. Please see our Cookie Policy for more details.
We may receive data about you from third parties, including: analytics providers such as Google, advertising networks such as Facebook, search information providers such as Google, technical, payment, and delivery service providers, data brokers or data aggregators.
Some of these third parties may be based outside of the UK or European Economic Area (EEA).

Marketing Communications

Our lawful basis for processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).

Under the Privacy and Electronic Communications Regulations (PECR), we may send you marketing communications if: (i) you have made a purchase or requested information from us about our goods or services, or (ii) you have consented to receive marketing communications, and in each case you have not opted out of receiving such communications.

Where applicable, if you are a limited company, we may send you marketing emails without your prior consent. However, you can opt out of receiving marketing communications at any time. Before sharing your personal data with any third party for their own marketing purposes, we will obtain your express consent. We do not and have never shared our email list with third parties.

You can opt out of receiving marketing communications at any time by clicking the unsubscribe link in any marketing email we send or by contacting us at info@openmindeddrumming.com.

If you opt out of marketing communications, this will not affect communications related to transactions you have with us, such as purchases or service-related messages.

Disclosures of Your Personal Data

We may share your personal data with the following parties:
• Professional advisers, including lawyers, bankers, auditors, and insurers
• Service providers who provide IT, system administration, and support services

We require all third parties with whom we share your data to respect the security of your personal data and to treat it in accordance with applicable data protection laws. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

International Transfers

Countries outside of the European Economic Area (EEA) do not always offer the same level of protection for your personal data. Therefore, European law restricts transfers of personal data outside of the EEA unless certain safeguards are in place.
Some of our third-party service providers are based outside the EEA, so their processing of your personal data may involve a transfer of data outside the EEA.
Whenever we transfer your personal data outside the EEA, we take appropriate steps to ensure that a similar degree of protection is afforded to it by implementing at least one of the following safeguards:
• We will only transfer your personal data to countries that have been approved by the European Commission as providing an adequate level of protection; or
• Where we use certain service providers, we may use specific contracts, codes of conduct, or certification mechanisms approved by the European Commission that provide appropriate safeguards; or
• If we use US-based providers, we may transfer data where they are certified under the EU–US Data Privacy Framework or rely on other appropriate safeguards ensuring adequate protection.
If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You have the right to withdraw this consent at any time.

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation.
Access to your personal data is limited to employees and partners who have a business need to know such data. They will only process your personal data on our instructions and are subject to a duty of confidentiality.
We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.
When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process the data, whether those purposes can be achieved by other means, and applicable legal requirements.
For tax purposes, we are required to retain basic information about our customers (including contact, identity, financial, and transaction data) for six years after they cease being customers.
In some circumstances, we may anonymise your personal data for research or statistical purposes. In such cases, we may use this information indefinitely without further notice to you.

Your Legal Rights

Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

You can see more about these rights at:
https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

If you wish to exercise any of the rights set out above, please email us at info@openmindeddrumming.com

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues www.ico.org.uk. We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you at info@openmindeddrumming.com

Third-Party Links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Cookies and Similar Technologies

When you visit or interact with our website, services, applications, tools, or messaging, we or our authorised service providers may use cookies, web beacons, and other similar technologies to store information and help provide you with a better, faster, and safer experience.
This page is designed to help you understand more about these technologies and how we use them on our website and in our products and services. Below is a summary of key information about our use of such technologies. You can review the details in our full Cookie Policy.

Our cookies and similar technologies serve different purposes. They may be:
• strictly necessary for the functioning of our services
• used to improve performance and user experience
• used to provide additional features and functionality
• used to deliver relevant content and advertisements

We use both: session cookies, which are deleted when you close your browser, and persistent cookies, which remain on your device for a longer period. Where required by law, we will only place non-essential cookies on your device with your consent. You can manage or withdraw your cookie preferences at any time through your browser or device settings.

You are free to block, delete, or disable these technologies if your device permits. However, some parts of our website may not function properly if you do so.

We implement security measures where possible to help prevent unauthorised access to our cookies and similar technologies. A unique identifier ensures that only we and/or our authorised service providers can access cookie data.

Service providers are companies that assist us with various aspects of our business, including website operations, analytics, advertising, and service delivery. Some of these providers may place cookies on your device through our website (third-party cookies). These providers may also collect information such as your IP address or other unique device identifiers.

What are cookies, web beacons, and other technologies?

Like most websites, we use technologies that are essentially small data files placed on your computer, tablet, mobile phone, or other device (collectively referred to as a “device”) that allow us to record certain information whenever you visit or interact with our website, services, applications, messaging, and tools.

The specific names and types of cookies, web beacons, and similar technologies we use may change from time to time. To help you understand this Policy and how we use such technologies, we have provided the following definitions:

Cookies are small text files (typically made up of letters and numbers) placed in the memory of your browser or device when you visit a website or view a message. Cookies allow a website to recognise a particular device or browser.

There are several types of cookies:
Session cookies – These expire at the end of your browser session and allow us to link your actions during that session
Persistent cookies – These remain on your device between browser sessions and allow us to remember your preferences or actions
First-party cookies – These are set by the website you are visiting
Third-party cookies – These are set by a domain other than the website you are visiting
Web beacons – These are small graphic images (also known as “pixel tags” or “clear GIFs”) that may be included on our website, services, applications, messaging, and tools. They are typically used in combination with cookies to identify users and understand user behaviour.
Similar technologies – These include technologies that store information in your browser or device using local shared objects, local storage, or similar mechanisms (such as HTML5 storage). These technologies can operate across different browsers and may not be fully controlled through your browser settings.

Where required by law, we will only use non-essential cookies and similar technologies with your consent.

You can disable or remove cookies using the settings available in most web browsers. Please note that if you disable certain cookies, some features of our website may not function properly. Cookie settings must be adjusted separately for each browser you use, as different browsers provide different functionality.

We may use the terms “cookies” and “similar technologies” interchangeably in this policy to refer to all technologies used to store data in your browser or device or to collect information as described above.

Your choice and our use of cookies, web beacons, and other technologies.

We offer certain features, services, applications, and tools that are only available through the use of cookies and similar technologies. Where required by law, we will only use non-essential cookies with your consent.

You are always free to block, delete, or disable these technologies if your browser, installed application, or device allows it. However, if you choose to do so, you may not be able to use certain features, services, applications, or tools, and some parts of the website may not function properly. You may also be required to re-enter your password more frequently during your browsing session.

For more information on how to block, delete, or disable these technologies, please refer to your browser or device settings.

In general, these technologies allow our website, services, applications, and tools to store relevant information in your browser or device and later read that information in order to recognise your device and improve your experience. Where applicable, we use measures to help protect our cookies and similar technologies by assigning them unique identifiers that can only be interpreted by us and/or our authorised service providers.

We do not store directly identifiable personal information in cookies or similar technologies. However, some cookies may collect information that could be considered personal data when combined with other information.
Where we collect personal data through the use of cookies and similar technologies, this is done in accordance with applicable data protection laws and, where required, with your consent. We provide clear notice of our use of such technologies and give you the ability to manage your preferences.

Our uses of such technologies fall into the following categories

Operationally Necessary
We use cookies, web beacons, and similar technologies that are necessary for the operation of our website and services. These include technologies that: allow you to access and use our website and services, help us detect and prevent fraud and improve security, enable core functions such as secure login or shopping features. These cookies are strictly necessary and cannot be disabled through our systems, as they are essential for the website to function.

Performance and Analytics
We may use cookies, web beacons, or similar technologies to analyse how our website is used. This helps us understand visitor behaviour, measure performance, and improve our content, services, and user experience. Where required by law, we will only use performance and analytics cookies with your consent.

Functionality
We may use cookies and similar technologies to provide enhanced functionality and personalise your experience. This may include remembering your preferences, login details, or previously viewed content. Where required, these technologies will only be used with your consent.

Advertising and Targeting
We may use first-party and third-party cookies and similar technologies to deliver advertising that is more relevant to your interests, both on our website and on third-party websites. These technologies may also be used to measure the effectiveness of our advertising.
Where required by law, we will only use advertising and targeting cookies with your consent.

Depending on the website you visit, you may be given the option to manage your cookie preferences, including opting out of certain types of cookies. Please note that opting out of advertising cookies does not mean you will stop seeing ads, but the ads you see will be less relevant to your interests.

You can also control cookies through your browser or device settings by blocking, deleting, or disabling them. However, please note that disabling certain cookies may affect the functionality of our website.

Use of these technologies by authorised third-party service providers

We work with third-party companies (commonly known as service providers) who may place cookies, web beacons, or similar technologies on our website or within our services, applications, and tools with our permission. These service providers help us operate our website, improve performance, enhance security, analyse usage, and provide a better user experience.

These service providers include, but are not limited to, providers such as Google (including Google Analytics and Google Ads), Meta (Facebook), Hotjar, TikTok, YouTube, and Vimeo. These providers may use cookies and similar technologies to help deliver content and advertising, measure the effectiveness of our services, and analyse user behaviour.

Where required by law, such technologies will only be used with your consent. Some of these service providers may process information such as your IP address, device identifiers, or usage data. They are required to process such data in accordance with our instructions, applicable data protection laws, and their own privacy policies. We do not allow third-party service providers to use your personal data for their own independent purposes beyond what is necessary to provide their services to us.

Third-party cookies are governed by the privacy policies of the respective third parties. We encourage you to review those policies to understand how they handle your data.bWith the exception of authorised service providers and other permitted third parties, we do not allow third-party content on our website (such as embedded videos, comments, or other features) to use cookies, web beacons, or similar technologies to collect or track personal data without your consent.

If you believe that any third-party content on our website is collecting personal data or using tracking technologies without appropriate consent, please contact us at info@openmindeddrumming.com

Ad networks and exchanges operated by authorised third-parties

We may use third-party advertising networks and platforms to deliver and measure advertisements to you. These include providers such as Google Ads, Meta (Facebook), and TikTok.

These third-party providers may use cookies, web beacons, or similar technologies to collect information about your interactions with our website and other websites. This may include information such as your IP address, device identifiers, browsing behaviour, and interactions with advertisements.

This information may be used to help us deliver more relevant advertising, including personalised or targeted ads, and to measure the effectiveness of our advertising campaigns.

Where required by law, these advertising cookies and similar technologies will only be used with your consent.
Third-party cookies are governed by the privacy policies of the respective third parties. We encourage you to review those policies to understand how they process your data.